Grievance

Timeline for Grievance Redressal
Acknowledgement – You will receive the acknowledgement of your grievance within 48 hours from the time of its receipt. Solution – Your grievance will be redressed within a period of One month from the date of its receipt Appeal – If you are not satisfied with the response or closure, you can appeal the matter, you may write to Grievance Redressal Officer and provide the following-  Reason for escalation  Complaint Number Grievance redressal officer will acknowledge the appeal within 48 working hours from the time of its receipt. Your appeal will be redressed within a period of One month from the date of its receipt. You can track your complaint at any point of time through our website – https://vrtraderz.com/ or also you can call @ +917736404663 Name Email Address Contact Number Mr. grievance.officer@vrtraderz.com